Last Updated: 2024

At Al Shohada Hotel, we are committed to protecting your privacy. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit our website. By using this website,
you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect personal information that you voluntarily provide to us when you make a reservation,
subscribe to our newsletter, or contact us via the website. This information may include your name,
email address, phone number, and payment details. We may also collect non-personal information such
as browser type, IP address, and website usage statistics.

2. How We Use Your Information
We use your personal information to:
   - Facilitate and manage your reservations.
   - Communicate with you regarding your bookings or inquiries.
   - Improve our website and services.
   - Comply with legal obligations and resolve disputes.

3. Information Sharing
We may share your information with third-party service providers who assist us with various functions
such as payment processing, customer service, and website analytics. These providers are obligated to
protect your information and only use it for the services they provide to us. We do not sell or rent your
personal data to third parties.

4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure,
alteration, or destruction. However, no online data transmission or storage method is 100% secure, and
we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather information
about website traffic and usage. You can disable cookies in your browser settings; however, this may
affect your experience on our website.

6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the
right to access, correct, delete, or restrict its processing. To exercise these rights, please contact us at
Contact Information-Administrator. Al Shohada Hotel, Makkah, KSA, phone 00966507729896 extension
265

7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other
operational, legal, or regulatory reasons. Your continued use of our website after any changes constitutes
acceptance of the updated Privacy Policy.

Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact us at:
Administrator, Al Shohada Hotel, Makkah, KSA, phone 00966125744401 extension 265.